Multimedia

Manager provides support for broadcasting multimedia files to devices. Multimedia refers to the following file types:

• Images
• Videos 
• Audio files

Note that you must use the Resources page to upload the multimedia file first before it becomes available for broadcast. For more information about supported multimedia file types and how to upload them to Manager, see the article below:

• Resources - Upload files and transfer to devices

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Select a media file

To access the broadcast page to create a multimedia broadcast, perform the following:

1. Go to the Devices page.
2. Select one or more devices in the list.
3. Click the Send broadcast  button. 
   The Send broadcast page opens.  
    
4. Click the Multimedia tile. 
5. The Multimedia popup should appear. 
   Perform the following on this new popup. 
   1. Locate and click the media to broadcast.
   2. Click Add.
      The Multimedia page appears.

Set multimedia options

On the Multimedia page, provide the following details:

• Multimedia 
  By default, this will show the multimedia selected from the previous step. Use the Preview window to review the selected file. To change the multimedia, perform the following:
   
  1. Click the  Remove multimedia icon. 
  2. Click the  Select multimedia icon. 
  3. The Multimedia popup should appear again. 
  4. Locate and click the multimedia to broadcast. 
  5. Click Confirm to load that multimedia.

• Basic Settings 
  Select the broadcast duration:
  
  
  • Continuous. 
    Shows the content until device users dismiss the broadcast, or a Manager admin stops the broadcast. 
     
  • Custom. 
    Sets a custom duration for the broadcast. The broadcast automatically stops once the duration has been reached. 

• Advanced settings 
  The following options are available:  
  
  
  • Forbid device user from stopping broadcast 
    Enable to prevent users from stopping the broadcast manually. If not checked, users can stop / hide / dismiss a broadcast from displaying on their device even if the Continuous or Custom duration was set. 
     
  • Continue broadcast when device is online 
    Resend message to devices that went offline, but have reconnected again, as long as the End time condition has not been met. 

Start the broadcast

Once you are satisfied with the content, click one of the following buttons:

  Send Broadcast 

Starts the broadcast.

 Save as template 

Create a template using the current settings that could be re-used later.

  Back or Cancel 

Return to the Broadcast page and select another broadcast type.