TeamOne EOS

ViewSonic announces that TeamOne will be discontinued on December 31, 2026, at 23:59 UTC. We sincerely appreciate everyone who has used TeamOne for teaching, collaboration, and teamwork. To help you prepare for this change, we have outlined the important dates, recommended actions, and frequently asked questions below.

Important dates

What you should do before TeamOne ends

1. Save Your Boards
   If you have TeamOne boards or content you wish to keep, please export them before December 31, 2026.
   
   To export your boards:
   1. Sign in to TeamOne.
   2. Open the board you want to save.
   3. Select Export.
   4. Save the exported file to your device.
   5. Repeat for any other boards you wish to keep.
       
2. Request Assistance With Your Content
   If you need assistance obtaining copies of your TeamOne content, including a copy of your boards, please contact myviewboardsupport@viewsonic.com. We encourage you to submit your request before December 31, 2026, to allow sufficient time for processing. Requests received after the service ends will be handled in accordance with applicable laws and the availability of retained data.
    
3. Submit Personal Data Requests
   You may also contact myviewboardsupport@viewsonic.com regarding your personal data, including requests for access or erasure, where applicable. Requests will be assessed and handled in accordance with applicable data protection laws.
    

What happens to your TeamOne data?

Following the discontinuation of TeamOne, service-related data will be handled in accordance with applicable data protection laws and our data retention and deletion procedures. TeamOne service data is currently scheduled to be deleted by March 31, 2027, except where continued retention is required or permitted under applicable laws or contractual obligations. We strongly recommend exporting any content you wish to retain before December 31, 2026.

Your ViewSonic Account

Your ViewSonic Account will not be affected. You may continue using your ViewSonic Account to access other supported ViewSonic services.

Frequently Asked Questions

1. When will TeamOne be discontinued?
   TeamOne will be discontinued on December 31, 2026, at 23:59 UTC. After this time, users will no longer be able to access or use the TeamOne service.
    
2. Can I still register for TeamOne?
   No. New TeamOne registrations will no longer be accepted beginning November 13, 2026. Existing users may continue accessing TeamOne until the service ends.
    
3. Can I continue using TeamOne until December 31, 2026?
   Yes. Existing users may continue using TeamOne until December 31, 2026, at 23:59 UTC. We recommend exporting your boards and saving any content you wish to keep before that date.
    
4. How can I save my TeamOne boards?
   You can export your boards directly through TeamOne before the service ends. Open each board, select Export, and save the exported file to your device. The in-app export function will no longer be available after December 31, 2026.
    
5. Can I request a copy of my TeamOne content?
   Yes. If you need assistance obtaining copies of your TeamOne content, including a copy of your boards, please contact myviewboardsupport@viewsonic.com.
   
   We recommend submitting your request before December 31, 2026. Requests submitted after that date will be handled in accordance with applicable laws and the availability of retained data.
    
6. What if I forget to export my boards before TeamOne ends?
   After December 31, 2026, you will no longer be able to access TeamOne or export your boards through the application. If you need assistance obtaining copies of your content, please contact myviewboardsupport@viewsonic.com as soon as possible. We will review your request based on the availability of retained data and applicable requirements. Content recovery cannot be guaranteed after the service ends.
    
7. What will happen to my TeamOne data?
   Following the service discontinuation, TeamOne-related data will be handled in accordance with applicable data protection laws and retention and deletion procedures.
   
   TeamOne service data is currently scheduled to be deleted by March 31, 2027, except where continued retention is required or permitted under applicable laws or contractual obligations.
    
8. Can I request access to or deletion of my personal data?
   Yes. You may submit requests concerning your personal data by contacting myviewboardsupport@viewsonic.com. Requests will be reviewed and handled in accordance with applicable data protection laws, including any relevant conditions, limitations, or exceptions. The discontinuation of TeamOne does not remove any statutory rights you may have.
    
9. Will my ViewSonic Account be affected?
   No. The discontinuation of TeamOne will not affect your ViewSonic Account. You may continue using your account to access other supported ViewSonic services.
    
10. What if I use TeamOne on a ViewSonic interactive display without signing in?
    TeamOne will no longer be available after December 31, 2026, including where the service is accessed through a supported interactive display. If you have work you wish to keep, please save or export it using the available functions before the service ends. If you need assistance, please contact myviewboardsupport@viewsonic.com.
     
11. Will TeamOne support remain available after the service ends?
    TeamOne-specific technical and data export assistance is currently scheduled to remain available until March 31, 2027, to assist users with discontinuation-related inquiries. Requests relating to personal data or other statutory rights will continue to be handled as required by applicable law.
     
12. Who should I contact if I have questions?
    For questions about the discontinuation, assistance with your content, or requests concerning your personal data, please contact myviewboardsupport@viewsonic.com.
     

Thank you for using ViewSonic TeamOne. We appreciate your understanding and support.

The ViewSonic Education Team