ViewBoard with Google EDLA

This guide walks you through how to set up and manage user profiles on your ViewBoard display. Follow the steps below to get started and make the most of your device's multi-user capabilities.

Before You Begin

Get your ViewBoard ready by ensuring it’s updated and configured correctly. These pre-setup steps help prevent issues later.

• Make sure your device is running the latest firmware version:

  • IFP52-2ED: Version 20250326

  • VPC-A31-O1: Version 20250426

• Update via OTA if you're running an older version.

• We recommend creating separate profiles for each user and using PIN codes for security.

• Skip Google Drive sign-in during the setup wizard to avoid unnecessary sync issues.

Start with the Setup Wizard

Use the First-Time Setup Wizard to get your ViewBoard up and running. This process includes basic configuration, network setup, and security options. To begin, power on your ViewBoard and tap Start to launch the First-Time Setup Wizard.

1. Connect to Wi-Fi or tap Set up offline to skip.

2. Choose whether to transfer data or tap Don’t copy to continue without it.

3. Follow the prompts to transfer data via USB or cloud.

4. Sign in to a Google Account or tap Skip twice to proceed.

5. Review and adjust Google Services settings. Tap Accept to continue.

6. Set a PIN for the Owner profile. Tap Next.

7. Re-enter the PIN and tap Confirm.

8. Enable Device Owner Permissions, then tap Next.

9. Enable ViewBoard Launcher and review the policies.

10. Choose your Boot Mode (Normal, Secure, or disable OS). Tap Next.

Once the Owner profile home screen appears, setup is complete.

Add User Profiles

Once the Owner profile is ready, create and manage additional user profiles.

1. Go to Settings > System > Multiple users.

2. Tap Add User, then OK.

3. Name the profile and tap OK.

4. Switch to the new profile by selecting it.

The first time a user logs in, they’ll go through the Setup Wizard. To let users add themselves, perform the following:

1. Toggle Add users from lock screen.

2. On the lock screen, select profiles or add new users via the dropdown.

3. Swipe down from the top to access the user switcher icon.

4. Tap it to switch or add users.

Configure a New User Profile

After creating a profile, you’ll need to configure it. Here’s how to complete the setup process for a new user.

1. Go to Settings > System > Multiple users.

2. Tap the New user icon.

3. Tap Continue to reach the Google sign-in page.

4. Complete setup as described earlier.

Alternative Method to Add Users

You can also add users directly from the quick access menu. Follow these steps for an alternate method.

1. Swipe down from the top of the screen.

2. Tap the user icon at the bottom.

3. Select an existing profile or tap Add user.

4. Confirm by tapping OK and follow the same profile creation steps.

Enable Developer Options (VPC-A31-O1)

Enabling Developer Options is useful for advanced configurations. Here’s how to activate it on your device.

1. Open Settings > About device.

2. Tap Build number seven times.

3. Enter the device PIN when prompted.

4. A confirmation message appears: "You are now a developer!"

Enable ViewSonic Service Pages & Multi-User Switcher

These settings unlock additional admin tools and profile-switching options.

For VPC-A31-O1

Enable advanced ViewSonic features and multi-user management in Developer Options.

1. Open Settings > System > Developer options.

2. Enable ViewSonic Service Pages and Google Multi-User Switcher.

Tip: Perform a factory reset afterward to apply changes properly.

For IFP52-2ED

Access the Factory Menu via the remote to toggle advanced settings.

1. On the remote control, press Input + 9 9 1 to open the Factory Menu.

2. Go to GENERAL SETTING and enable both options.

Tip: A factory reset is recommended to ensure functionality.

Perform a Factory Reset

Reset your ViewBoard to clear all data and restore default settings. Use this only when necessary.

Caution: This will erase all data. Back up your content before proceeding.

1. Go to Settings > System > Reset options.

2. Select Erase all data (factory reset).

3. Confirm and re-enter your PIN.

4. Tap Erase all data to proceed.

5. The device reboots and returns to the Setup Wizard.

Enable the Sidebar

Sidebar provides quick access to tools and shortcuts. Enable it to improve workflow.

1. Open Google Settings from the home screen.

2. Go to System, then find Sidebar.

3. Toggle it on.

4. You can now access Sidebar features by swiping from the edge.