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myViewBoard whitelist requirements
To ensure full functionality of myViewBoard software and services, the following domains and IP addresses must be whitelisted in your firewall configuration.
Required Whitelist Configuration
Primary API Endpoint (Critical)
- Domain: api.myviewboard.com
-
IP Addresses:
- 15.197.229.245
- 3.33.230.82
- Port: 443 (HTTPS)
Additional Core Domains
Essential MyViewBoard Services (Port 443 unless specified)
- auth.myviewboard.com
- myviewboard.com
- myviewboard.cloud
- ssi.myviewboard.com
- oapi.myviewboard.com
- store2.myviewboard.com
Cloud Services
- cloud.viewsonic.com
- viewsonic.cloud
- api.viewsonic.cloud
- assets.viewsonic.cloud
- service.viewsonic.cloud
- auth.viewsonic.io
Device Manager Services
- dm.myviewboard.cloud
- dm-mqtt.myviewboard.cloud
- ota-update.myviewboard.cloud
Additional Global Accelerator IP Addresses
If your organization requires IP-based whitelisting for all services:
Service Purpose |
IP Addresses |
Core API Services |
15.197.229.245, 3.33.230.82 |
WebSocket Services |
15.197.200.250, 3.33.242.117 |
Device Manager MQTT |
52.223.2.212, 35.71.150.102 |
Feature-Specific Requirements
AirSync Display (Port 443)
- presentation-gateway.myviewboard.cloud
- signal.myviewboard.cloud
- va-signal.myviewboard.cloud
- sgp-signal.myviewboard.cloud
- getice.myviewboard.cloud
- mrtc.myviewboard.cloud
- us-east-1.gateway.airsync.net
- eu-central-1.gateway.airsync.net
- ap-northeast-1.gateway.airsync.net
- api.gateway.airsync.net
Whiteboard Features
- control-io.myviewboard.cloud
- measbwklo8.execute-api.us-east-1.amazonaws.com
- graph.microsoft.com
- inputtools.google.com
- storage.googleapis.com
TURN/STUN Services (Special Ports)
- turn.myviewboard.cloud - Port 3478 and 443
- turn-remote.myviewboard.cloud - Port 3478 and 443
Third-Party Services
Microsoft Azure Services
- *.appcenter.ms
- api.appcenter.ms
- api.mobile.azure.com
- dc.applicationinsights.azure.com
- dc.applicationinsights.microsoft.com
- dc.services.visualstudio.com
- *.in.applicationinsights.azure.com
- eastus-8.in.applicationinsights.azure.com
Other Services
- o4505304380866560.ingest.sentry.io (Error tracking)
- pingback.giphy.com (GIF integration)
Wildcard Option
(Recommended for Flexibility)
If your organization's security policy allows wildcard domains, you can simplify configuration by whitelisting:
- *.myviewboard.com
- *.myviewboard.cloud
- *.viewsonic.com
Note: Some government agencies and high-security organizations may require explicit domain listings instead of wildcards.
Minimum Configuration for Basic Functionality
If a full whitelist is not feasible, the following minimum configuration is required:
- api.myviewboard.com (15.197.229.245, 3.33.230.82) - Port 443
- auth.myviewboard.com - Port 443
- myviewboard.com - Port 443
- myviewboard.cloud - Port 443
- viewsonic.cloud - Port 443
Implementation Notes
- Default Port: 443 (HTTPS) for all domains unless otherwise specified
- TURN Services: Require both port 3478 and 443
- Protocol: TCP for all services
- IP Updates: Global Accelerator IPs are static but may change with infrastructure updates
- Testing: After whitelisting, verify connectivity using network diagnostic tools
Support Information
For questions or issues related to network whitelisting, contact your ViewSonic representative.